Health center review conducted in response to student concerns
by Nashrah Rahman
Editorial assistant
News | 1/13/09
Posted online at 6:10 AM EST on 1/13/09
"There will also be increased staff training to address issues of customer service and miscommunication," wrote Blumberg. However, Blumberg said in an interview that the Union wants further details about "what the staff training will entail and how often it is going to take place [to] ensure that there is a change in attitude and action."
"Because some students reported to [Sawyer] that there aren't enough MD hours, each morning [the Health Center staff looks] at the schedule [to] count how many open slots doctors have and reports this to [Sawyer] every month," explained Maloney. She implied that doctor availability is reported to examine if the Health Center has sufficient doctor hours.
"[The Union wants] to know how long [the Health Center] is going be tracking [doctor availability]," Blumberg said. The Union wants to be informed of the tracking of doctor availability to see how the Health Center is responding to the student concerns, said Blumberg.
"The adjustments in services that have been proposed and implemented look good. I am most pleased that we were able to create a productive connection between the Union, the Health Center staff, and medical professionals associated with Beth Israel Deaconess Medical Center," wrote Sawyer.
"Because some students reported to [Sawyer] that there aren't enough MD hours, each morning [the Health Center staff looks] at the schedule [to] count how many open slots doctors have and reports this to [Sawyer] every month," explained Maloney. She implied that doctor availability is reported to examine if the Health Center has sufficient doctor hours.
"[The Union wants] to know how long [the Health Center] is going be tracking [doctor availability]," Blumberg said. The Union wants to be informed of the tracking of doctor availability to see how the Health Center is responding to the student concerns, said Blumberg.
"The adjustments in services that have been proposed and implemented look good. I am most pleased that we were able to create a productive connection between the Union, the Health Center staff, and medical professionals associated with Beth Israel Deaconess Medical Center," wrote Sawyer.
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